At wanpkr, your privacy is not just a legal obligation — it is a core part of how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is used, who it is shared with, and what rights you hold as a registered player on our platform.
Six foundational principles that guide every data decision we make at wanpkr.
wanpkr only collects personal data that is strictly necessary for account registration, payment processing, KYC compliance, and service delivery. We never collect data for its own sake.
All personal and financial data transmitted between your device and wanpkr servers is protected using TLS 1.3 encryption — the same standard used by major Pakistani banks like HBL and Meezan Bank.
wanpkr does not sell, rent, or trade your personal information to any third-party marketers, data brokers, or advertising networks. Your data is yours — full stop.
We tell you exactly why we collect each piece of data and what we do with it. No hidden profiling, no undisclosed third-party tracking pixels embedded without your knowledge.
From within your wanpkr account dashboard you can review, update, and request deletion of your personal data at any time — no hoops, no waiting weeks for a response.
We do not keep your data indefinitely. Retention periods are tied to legal obligations and operational necessity — once the purpose is fulfilled, your data is securely deleted or anonymised.
wanpkr ("we", "us", "our") operates the online casino and sports betting platform accessible at wanpkr.bet. We are the data controller responsible for all personal data collected through the Platform, meaning we determine the purposes and means by which your personal information is processed.
Our platform is designed for and marketed to adult players (aged 21 and above) based in Pakistan. All data processing activities described in this Privacy Policy are carried out in connection with the provision of online gaming, sports betting, payment services, and customer support functions available through wanpkr.
If you have any questions about this Privacy Policy or wish to exercise any of your data rights, you can contact our dedicated privacy team at [email protected] at any time.
wanpkr collects personal data through several channels: directly from you during registration and account use, automatically through your interactions with the Platform, and in some cases from third-party verification providers. The categories of data we collect are set out below.
When you create a wanpkr account, we collect your full legal name, date of birth, residential address, email address, and mobile phone number. This information is required to establish your account, verify your identity, and confirm that you meet the 21+ age requirement for use of the Platform.
To comply with anti-money laundering obligations and responsible gaming requirements, wanpkr may request copies of government-issued identity documents (such as a CNIC, passport, or driving licence), proof of address documents, and proof of payment method. These documents are processed and stored securely in accordance with applicable data protection standards.
We record all deposits and withdrawals made through your wanpkr account, including the payment method used (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, or Mastercard), transaction amounts in PKR, timestamps, and transaction reference numbers. We do not store full card numbers — only masked payment identifiers are retained.
wanpkr logs your gameplay history, including games played, bet amounts, session durations, wins and losses, and bonus usage. This data is used for account management, responsible gaming monitoring, dispute resolution, and fraud detection purposes.
We automatically collect technical information when you access the Platform, including your IP address, device type and model, operating system, browser type and version, screen resolution, and connection type. This data is used for security monitoring, fraud prevention, and platform optimisation.
If you contact our customer support team via live chat or email, we retain records of those communications, including the content of messages and any attachments, for the purposes of resolving your query and improving our service quality.
wanpkr uses the personal data we collect for specific, documented purposes. We do not use your data in ways that are incompatible with the original purpose of collection. The primary purposes for which we process your data are:
| Purpose | Data Used | Necessity |
|---|---|---|
| Account registration & management | Identity, contact data | Essential |
| Identity verification (KYC) | Identity documents, DOB | Legal obligation |
| Processing deposits & withdrawals | Financial, transaction data | Essential |
| Fraud detection & prevention | Technical, transaction, gaming data | Legitimate interest |
| Responsible gaming monitoring | Gaming activity, session data | Legal obligation |
| Customer support | Communications, account data | Essential |
| Platform improvement | Technical, usage data (anonymised) | Legitimate interest |
| Promotional communications | Contact data (with consent) | Consent-based |
| Legal & regulatory compliance | All categories as required | Legal obligation |
Where we send you promotional content — such as bonus offers, new game announcements, or PSL betting promotions — we will only do so where you have expressly opted in to receiving such communications. You may withdraw your marketing consent at any time by updating your account preferences or by contacting our support team.
wanpkr processes your personal data under one or more of the following legal bases, depending on the specific activity:
wanpkr uses cookies and similar tracking technologies to deliver and improve the Platform experience. A cookie is a small text file placed on your device when you access our website. The types of cookies we use are as follows:
These cookies are essential for the Platform to function correctly. They manage your login session, maintain your account security state, and remember your preferences within a single session. You cannot opt out of strictly necessary cookies while continuing to use the Platform.
We use first-party analytical cookies to understand how players navigate and interact with the Platform — for example, which game categories are most visited, where users drop off in the registration flow, and how long sessions typically last. This data is aggregated and anonymised before analysis.
Functional cookies remember your language preference, display settings, and other customisation choices so you do not need to re-select them on each visit. Disabling functional cookies may reduce the quality of your experience on the Platform.
wanpkr does not sell your personal data. We may share your data with carefully selected third parties only where necessary and under strict confidentiality obligations. The categories of recipients are:
To process your deposits and withdrawals, we share necessary payment data with our integrated payment partners including JazzCash, EasyPaisa, and the banking partners facilitating HBL, UBL, and Meezan Bank transfers. These providers process your data only as required to complete the specific transaction and are bound by their own regulatory obligations.
wanpkr uses authorised third-party KYC and identity verification service providers to assist with the validation of identity documents and age verification. These providers are contractually prohibited from using your data for any purpose other than performing the verification service.
Casino game titles hosted on the wanpkr platform are supplied by licensed third-party game studios. These providers may receive anonymised session data for the purpose of game performance monitoring and RNG auditing. They do not receive personally identifiable information tied to your wanpkr account.
wanpkr may disclose personal data to law enforcement agencies, regulatory bodies, or other authorised government authorities where required to do so by applicable law, court order, or regulatory directive. Such disclosures will be limited to the minimum data necessary to fulfil the legal obligation.
wanpkr implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our key security practices include:
In the event of a data security breach that is likely to result in a risk to your rights and freedoms, wanpkr will notify affected players promptly and take all necessary remedial steps. No security system is entirely impenetrable, and wanpkr cannot guarantee absolute security; however, we commit to maintaining industry-standard protections at all times.
wanpkr retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of account + 5 years post-closure | Legal / AML obligation |
| KYC documents | 5 years from date of verification | Regulatory requirement |
| Financial transaction records | 7 years from transaction date | Legal / tax obligation |
| Gaming & betting history | 3 years from last activity | Operational / dispute resolution |
| Customer support communications | 2 years from case closure | Service quality / dispute resolution |
| Technical / device logs | 12 months | Security monitoring |
| Marketing consent records | Until withdrawn + 1 year | Consent evidence |
Once the applicable retention period expires, your data is either permanently deleted from our systems or irreversibly anonymised so that it can no longer be associated with your identity. Anonymised data may be retained for statistical and research purposes without limitation.
As a wanpkr player, you hold a number of rights in relation to the personal data we hold about you. These rights can be exercised at any time by submitting a request to [email protected]. We will acknowledge your request within 48 hours and respond in full within 30 days.
If you are a parent or guardian and believe that your child may have accessed or registered on the wanpkr platform, please contact us immediately at [email protected]. We will investigate and act on all such reports as a matter of priority. We strongly encourage parents and guardians to make use of parental control software to restrict access to online gambling websites.
The wanpkr platform may contain references to third-party services in the context of payment processing (JazzCash, EasyPaisa) and game provision. While wanpkr takes care to work only with reputable and compliant third-party partners, we are not responsible for the privacy practices of those third parties once you interact with their services directly outside of the wanpkr platform.
We encourage you to review the privacy policies of any third-party service you use in connection with funding or withdrawing from your wanpkr account, particularly the privacy notices published by JazzCash and EasyPaisa, as these services operate under their own separate data governance frameworks.
wanpkr reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When material changes are made — meaning changes that significantly affect how we collect, use, or share your personal data — we will notify you by posting a prominent notice on the Platform and, where we hold a valid email address for your account, by sending you a direct notification.
The "Last Updated" date displayed at the top of this page indicates when the most recent revision was made. We recommend bookmarking this page and reviewing it periodically. Your continued use of the wanpkr platform following any update to this Privacy Policy constitutes your acceptance of the revised terms.
All privacy-related enquiries, data subject access requests, consent withdrawal notifications, and data deletion requests should be directed to the wanpkr support team. We are committed to handling all privacy matters with the care and urgency they deserve.
Your personal data is protected by bank-grade encryption. Join thousands of players across Karachi, Lahore, and Islamabad who trust wanpkr for secure, fair, and responsible online gaming.
wanpkr is strictly for players aged 21 and above. Please play responsibly.